Privacy

1. Introduction

Welcome to BasedHardware's privacy policy. At BasedHardware, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how our app and wearable device, Friend, collect, use, and safeguard your data.

2. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

 

I - Audio Data

  • Friend records audio data through the wearable device.
  • The recorded audio is processed locally on your device using Deepgram for transcription.

 

II - Transcription Data

  • Transcriptions of your audio data are generated locally on your device.
  • These transcriptions are used to extract useful information through Chat GPT, executed locally.

 

III - Customer support information

  • The information extracted from the transcriptions is transformed into vector representations using Pinecone.
  • Only the vector representations and their associated memory IDs are stored locally on your device.
  • No text or transcription data is stored.

3. How We Use Your Information

I - Local Processing

  • All data processing, including audio recording, transcription, information extraction, and vector representation, is performed locally on your device.
  • None of the data is transmitted to our servers or any third-party servers, except for the services mentioned (Deepgram, Chat GPT, Pinecone), which also operate locally.

4. Data Security

I - Local Storage

  • We implement robust security measures to protect your data from unauthorized access.
  • Your data, including audio recordings, transcriptions, and vector representations, is stored locally on your device.

II - No Backend Storage

  • All storage is confined only to your device to ensure maximum privacy.
  • BasedHardware does not store any of your personal data on our servers.

5. Third-Party Services

I - Deepgram

  • Deepgram is used on your device for audio transcription.
  • Deepgram does not receive or store any of your data externally.

II - Chat GPT

  • Chat GPT processes transcriptions on your device to extract useful information.

III - Pinecone

  • Pinecone creates vector representations of the extracted information locally.
  • Only the vector data and memory IDs are stored locally, without any text or transcription data.

6. Your Data Rights

I - Access and Control

  • You have full control over your data as it is stored and processed locally on your device.
  • You can access, modify, or delete your data at any time through the Friend app settings.

7. Changes To This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will notify you by updating the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at team@basedhardware.com

 

By using the Friend app and wearable device, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.